Policies
Privacy and security while on county websites
Your privacy matters to us. Here's an overview of the information we collect when you visit our site, how we use it, and when it might be shared.
Information we collect and share
The county may collect information about your visit that is not personally identifiable. Examples include:
- The date and time of your visit
- Pages you visit
- Number of times you visit
- Length of your visit
- Web browser and operating system you use
- Keywords you type into external search engines and county websites’ search boxes
- What city you’re connecting from
- The site you came from (for example, Google, another government website, a social media site, etc.)
We don't sell this information. We may share this information with other government entities for evaluation or security purposes, or as otherwise provided by law.
We only collect other information if you choose to provide it. When you email us about a website issue, we may forward your information to county staff who can help you. Examples include your name in an online application or your email address in a contact form. We do not use your information for any other purpose.
Our secure websites
When you use our websites, you have the right to expect your information will be protected in line with the law. To make sure your data stays safe, we follow strict security standards and procedures to prevent unauthorized access, sharing, or changes to your information.
Use of cookies
Hennepin County uses "cookies" to customize your browsing experience on our websites. Cookies are small files stored on your computer. Our web servers read those files to temporarily remember what you have viewed on our websites. Cookies do not identify you personally. All cookies expire and are eventually deleted from your system.
You turn cookies on and off through your browser settings. Turning off cookies, or refusing to accept a cookie, does not affect your ability to access county services.
Online payments
County staff does not see or store your banking information. Our contracted payment vendors who see and store your information are bound to privacy and security requirements.