Coordinated Entry homeless assistance

The Coordinated Entry System is a process that assesses and matches eligible households to homeless dedicated housing opportunities.

Housing opportunities include rapid re-housing, transitional housing, permanent supportive housing. Some programs are site-based, while some others offer rental assistance a subsidy to be used in market-rate housing (scattered site).

Housing resources are limited. Coordinated Enty is designed to prioritize individuals and families with the highest vulnerability, service needs, and length of homelessness receive top priority in housing placement.

Share your feedback

Take the Coordinated Entry System Feedback survey

Eligibility

To be eligible for coordinated entry you must meet the following conditions:

• 16 years of age or older
• Currently sleeping in a homeless shelter, outside or in vehicle or fleeing or attempting to flee domestic violence
• A resident of Hennepin County or have strong ties to Hennepin County
• Household income does not exceed 30% of the Area Median Income (AMI) for the household’s size. See HUD's area median income limits.

Access

Start here: use the Housing Help Tool

Use the Housing Help Tool to find out if you qualify for coordinated entry. Households that qualify, will be given information on how to complete a coordinated entry assessment. If you don’t qualify, alternative housing resources will be shared.

Information for service providers

Coordinated Entry training

Coordinated Entry 101

• Training description and registration information

Best practices for housing providers

• Training description and registration information
• Housing Case Manager Client Track training videos

Past Coordinated Entry System (CES) training

• CES 101 training and other training videos

Policies and forms

• Hennepin County CES policy and procedure manual (PDF, 1MB) 

Coordinated Entry assessor forms

• Assessor request form (PDF, 1MB) 
• Release of information - Coordinated Entry System (ROI) (DOCX, 1MB) 
  • Hmong Release of information - Coordinated Entry (PDF, 1MB) 
  • Spanish Release of information - Coordinated Entry (PDF, 1MB) 
  • Somali Release of information - Coordinated Entry (PDF, 1MB) 
• Fleeing violence statement (PDF, 1MB) 
• Coordinated Entry Assessment Receipt (PDF, 1MB) 

Coordinated Entry housing provider forms

• Transfer policy - Coordinated Entry System (PDF, 1MB) 
• Transfer Notification Form
• Referral request form
• Referral outcome form (DOCX, 1MB) 
• Expectations after CES referral for housing providers (PDF, 1MB) 

General Coordinated Entry provider forms

• Grievance form (PDF, 1MB) 
• Grievance procedure (PDF, 1MB) 
• Non-Hennepin Shelter Stay Verification Form (PDF, 1MB) 

Hennepin coordinated entry leadership committee

• Informs policy and procedure development and revisions for the family Coordinated Entry System (CES)
• Provides guidance to help ensure consistent application of Coordinated Entry System policies and procedures

Meetings

• Third Tuesday of the month, 10 a.m. to noon
• Meetings are held either virtually or in-person

Contact

Coordinated Entry team: ces.hennepin@hennepin.us.

Workplan

2023 CES Leadership Committee Work Plan

CES Newsletter

Subscribe to receive updates.

Data and dashboards

System data

Health of the Coordinated Entry System Reports

• Health of the Coordinated Entry System: July 2018 – March 2020 (PPTX, 10MB)
• Health of the Coordinated Entry System: outcomes (PDF, 7MB) 

Annual Point-in-Time (PIT)

• Minneapolis/Hennepin County PIT Count reports from 2005 to 2025 (HUDExchange.info)

Evaluations

• Hennepin County Coordinated Entry Evaluation Report - December 2022 (DOCX, 1MB)
• University of Minnesota: "Missed Opportunities" in the pathway from referral to housing (PDF, 2MB)