Contact
Cope: mobile crisis response
In Hennepin County: 612-596-1223
Available 24/7
Outside the county: 988
For medical emergencies, call 911.
Assistance
Emergency mental health response
If you're in crisis or know someone who is, we can help.
The Cope mobile crisis team can come to where you are. Cope responds to anyone in Hennepin County who needs an urgent response—individuals, families or communities.
Cope has bi-lingual and bi-cultural staff available for face-to-face, phone, and video visits and uses interpreters when needed.
If the situation is life-threatening or you need immediate response, call 911.
All ages
We now have one number for all ages. Call 612-596-1223.
Crisis services
- Available 24 hours a day, seven days a week, 365 days a year
- Come to your home, school or other public place
- Calm the situation and help you to decide what to do next
- Offer other types of help depending on your situation
- Talk through ways to support someone you know, who's in crisis
Community response
Cope partners with communities to support healing after crises. Our no-cost services address communities’ immediate and long-term needs following a traumatic event. Support can be tailored to the situation.
Services available to communities in crisis
Crisis intervention and psychological first aid
Immediate emotional and psychological support for the community affected by a crisis or traumatic event.
Community debriefing sessions
Facilitated sessions for community members to come together, share their experiences, support one another and connect to resources soon after a traumatic event.
Healing circles
Healing circles increase connection, support belonging and build community by offering a supportive space for community members to listen, share and heal around a similar life experience. Topics are identified by the community and could include, but are not limited to, healing after loss or building resilience.
Resource and referral services
Connecting individuals in the community with local resources such as mental health services, financial assistance programs and other community supports.
Workshops and trainings
Trauma informed workshops on coping strategies, grief and loss, stress management, and building resilience for all ages.
Support for survivors
Specialized support for individuals and communities affected by suicide, including education and support groups to reduce further risk.
Outreach and engagement activities
Proactive outreach to communities, providing information, support, and engagement to build trust and resilience.
Follow up and caring contacts
Regular follow up with individuals and families who have received services, including periodic caring communications such as cards or messages to provide ongoing support and reassurance.
Contact the community response team
Call 612-596-1223 or submit a community response request form online
- Note: This form is for community response only, not for Cope mobile crisis services.
Frequently asked questions
Privacy and confidentiality
- Cope does not share your information with anyone unless you sign a release of information.
- We would only share information if someone were a risk to hurting themselves, hurting a child, or a vulnerable adult.
Cost
- There is no cost to you or your family for Cope services.
Insurance
- Services are provided regardless of insurance status.
- You do not have to have insurance to receive Cope services.
- If you have insurance, Cope will bill insurance companies for services, but we do not collect a co-pay from you.
- If you receive an explanation of benefits (EOB) that is not a bill, and no payment is necessary.
Police involvement
- Cope is separate from the police. If there is an emergency or high-risk situation, we will call 911.
- For example, if someone might harm themselves, we might call 911 if an ambulance is the safest way to transport them to a hospital; however, we always consult with the family or individual before doing so.
Make your home safer
Safer Home video series
You can make your home safer when someone you live with has a mental health emergency.
Mental health supports
Information and referral
Substance Abuse and Mental Health Services Administration (SAMHSA)
National Alliance on Mental Illness – Minnesota (NAMI)
- National Alliance on Mental Illness – Minnesota
- Phone: 651-645-2948
Medication disposal in Hennepin County
- Hennepin County's medicine disposal
- Phone: 612-348-3777
Weapons disposal
Emergencies
For life-threatening emergencies call 911.
Poison Control Center
- Minnesota Poison Control System
- Phone: 1-800-222-1222
State and national help
988 Suicide and Crisis Lifeline
- 988 Suicide and Crisis Lifeline
- Phone: 988
The Trevor Project
- The Trevor Project
- Phone: LGBTQ + specific at 866-488-7386
Minnesota Farm & Rural Helpline
- Minnesota Department of Agriculture
- Phone: 833-600-2670